Cookie Policy

v2.1 08 MAR 2024

We use cookies on our site (www.chillipharm.com and any sub domains) for a number of purposes. They help us to provide you with a good experience when you browse our website, and also allow us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them below.


First-party (ChilliBean) cookies

This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

  • ChilliPharm Sessions
    • Name(s): _chillipharm_session, user_session_key
    • Host: chillipharm.com
    • Duration: as long as user is signed into the application – deleted on log out
    • Type: First Party
    • Category: Essential
    • Desc: Allows our application to know a user is signed it and stores a cryptographically signed session key

Third-party cookies

Our websites will set several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies which may be set include:

  • Google Analytics
    • Name(s): _ga, _ga_MNSZXY12B2, _gat, _ga_S9FH75DN1E, _gid
    • Host: chillipharm.com
    • Duration: 2 years
    • Type: Third Party
    • Category: Analytics
    • Desc: Allows our application to track usage and page visit statistics
  • FullStory
    • Name(s): fs_lua, fs_uid, fs_cid
    • Host: chillipharm.com
    • Duration: 1 year
    • Type: Third Party
    • Category: Analytics
    • Desc: Allows our application to track user behaviour
  • Cookie Consent
    • Name(s): cookieconsent_status
    • Host: chillipharm.com
    • Duration: 1 yeartype: First Party
    • Category: Essential
    • Desc: Allows our application to know a user has accepted our cookie policy
  • Vimeo
    • Name(s): __cf_bm, player, vuid
    • Host: vimeo.com
    • Duration: 1 year
    • Type: Third Party
    • Category: Video Player
    • Desc: Allows our website to integrate with the Vimeo media player

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Speak to us
+44 (0)207 479 7030

or email us
[email protected]